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Customer Service (Appliance Parts Call Taker) in Glenview, IL at Abt Electronics Inc.

Date Posted: 3/6/2018

Job Snapshot

Job Description

Abt Electronics, a family business since 1936, specializes in electronic and appliance sales, installations and servicing all the appliances we sell. We are currently offering opportunities to join our dynamic team as we continue to offer the best possible service to our customers. Abt’s Call Takers provide exceptional service regarding Abt’s products and services (i.e. anything and everything we sell, deliver, install, and service).

Our Call Takers responsibilities include:

  • Must have a friendly and healthy attitude toward their job and excellent customer service skills;
  • Taking calls which vary from order inquires, parts look up, scheduling and handling other inbound requests and questions;
  • Assisting customers over phone and in person.                                                                                                                                                                                           Salary range between $13-$15 an hour based on experience, and excellent bonus opportunities.

We offer:

  • Medical/Dental; (Blue Cross and Blue Shield PPO Network)
  • 401(k) (Charles Schwab) Discretionary company matching is made on an annual basis;
  • Paid Time Off;
  • Onsite continued training;
  • Employee discounts on all products we sell; 
  • Family atmosphere which cares greatly about our staff and customers; 
  • Employee fitness center complete with weight machines, free weights, treadmills, ellipticals, basketball, and racquetball courts free of charge; 
  • Abt employees may also enjoy lunch and or dinner at Abt-owned, Jolanes restaurant at discounted prices. 

Job Requirements

 Some of the skills we ask of our employees include;

  • A HS diploma or equivalent, plus 2 years of customer service experience;
  • Should have strong PC literacy;
  • Data entry and organizational skills is desired;
  • Candidates must have the interest and willingness to learn new things;
  • Take pride in their jobs and the work they provide others;
  • Be on time and maintain a good attendance record.


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