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Customer Service (Appliances) in Glenview, IL at Abt Electronics Inc.

Date Posted: 12/9/2018

Job Snapshot

Job Description

Abt Electronics, a family business since 1936, specializes in electronic and appliance sales, installations and servicing all the appliances we sell. We are currently offering opportunities to join our dynamic team as we continue to offer the best possible service to our customers.

Our Appliance Service Representatives responsible include;

  • Must have a friendly and healthy attitude toward their job and excellent customer service skills;
  • Answer incoming phone calls from customers.

  • Basic troubleshooting with appliance issues. 

  • Create service tickets to documents customer needs;

  • Dispatch service techs to customers' home; 

  • Salary range from $14/hr based upon experience, and excellent bonus opportunities. 

We offer:

  • Medical/Dental; (Blue Cross and Blue Shield PPO Network)
  • 401(k) (Charles Schwab) Discretionary company matching is made on an annual basis;
  • Paid Time Off;
  • Onsite continued training;
  • Employee discounts on all products we sell; 
  • Family atmosphere which cares greatly about our staff and customers; 
  • Employee fitness center complete with weight machines, free weights, treadmills, ellipticals, basketball, and racquetball courts free of charge; 
  • Abt employees may also enjoy lunch and or dinner at Abt-owned, Jolanes restaurant at discounted prices.

Job Requirements

Some of the values we ask of our employees include;

  • Excellent customer service experience;
  • Operational knowledge of home appliances (i.e. washers, dryers, dishwashers, ranges, refrigerators, etc.) is desired; 
  • Appliance Service Representatives should be willing to work a flexible schedule;
  • Be on time and maintain a good attendance record;
  • Take pride in their jobs and the work they provide others;

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