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In-Store Customer Service in Glenview, IL at Abt Electronics Inc.

Date Posted: 5/5/2018

Job Snapshot

Job Description

Abt Electronics, a family business since 1936, specializes in electronic and appliance sales, installations and servicing all the appliances we sell. We are currently offering opportunities to join our dynamic team as we continue to offer the best possible service to our customers. This is an exciting opportunity to work with one of Chicago’s best known retailers in a department where you can gain training and hands on experience that often result in promotion to sales, installations and IT.

The Electronic Service Representative is responsible for:

  • Verifying merchandise and assisting customers in matters relating to electronic services;
  • Locating resources on the computer to assist customers with basic technical questions;
  • Assist customers with purchasing accessories, replacement parts, and carry-in repairs;
  • Trouble shoot with customers over the phone;
  • Schedule for outside service;
  • Salary range starting at 14/hr or more based on experience, and excellent bonus opportunities paid three times a year.  

We offer:

  • Medical/Dental; (Blue Cross and Blue Shield PPO Network)
  • 401(k) (Charles Schwab) Discretionary company matching is made on an annual basis;
  • Paid Time Off;
  • Onsite continued training;
  • Employee discounts on all products we sell; 
  • Family atmosphere which cares greatly about our staff and customers; 
  • Employee fitness center complete with weight machines, free weights, treadmills, ellipticals, basketball, and racquetball courts free of charge; 
  • Abt employees may also enjoy lunch and or dinner at Abt-owned, Jolanes restaurant at discounted prices.

Job Requirements

Some of the values we ask of our employees include:

  • Take pride in their jobs and the work they provide others;
  • Excellent Customer Service experience;
  • Operational knowledge of electronics including home theater, digital cameras, portable electronics, and computers is a plus;
  • Candidates must be self-motivated and must be able to handle light lifting;
  • Be on time and maintain a good attendance record.

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